Last updated: September 12, 2026
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
When you place an order or contact us, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and provide customer support.
We use your information solely for the purpose of processing your orders, managing your account, and communicating with you about your purchases. From time to time, we may send you promotional emails about new collections or special offers, but only if you have opted in to receive such communications. You can unsubscribe at any time.
We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment data is encrypted via SSL technology and processed through trusted, PCI-DSS compliant gateways such as PayPal, Visa, and Mastercard. We do not store full payment details on our servers.
Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how our site is used. You may choose to disable cookies in your browser settings, but this may affect some functionalities of the site.
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at service@annaoy.com. We will respond to your request within 30 days.